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Coastal Vacation Rentals Reservations

RESERVATIONS

Our homes and condos are available for rental on a weekly basis in the summer and for a minimum of two nights during the off-season. During the summer, reservations run from either Sunday to Sunday or Saturday to Saturday, dependent upon the property reservation schedule. All reservations require a down payment of 50% of the total rental cost to reserve. The balance is due 30 days prior to arrival. If you are reserving a property within 30 days of the arrival date, the total reservation amount is due.

CHECK-IN

4:00 p.m.- 7:00 p.m.. We aim to have each property cleaned and ready by 4:00 p.m. but, sometimes they need more time to ensure they are completely clean and ready for your arrival. Please understand in the rare case that a problem arises, we reserve the right to delay the check-in time until the cleaning process is completed. Therefore, please plan your travel accordingly.

CHECK-OUT

10:00 a.m. or earlier. If you leave early, please contact us to let us know that you have departed. This helps the cleaning crews get an early start and helps to keep the check-in process on time. There will be a penalty for late departures.

UPON ARRIVAL

Please check your unit upon arrival. If there is a problem, damage or cleanliness issues, please report it immediately. We will make every effort to take care of any issues if reported immediately. We do not offer discounts or refunds. Any issues not reported will be your responsibility.
Many refrigerators are left open during cleaning. It can take as long as twelve (12) hours before your food will cool and the refrigerator returns to a medium temperature. If you fill it with warm groceries and continually open the refrigerator door, it will take much longer than 12 hours. Please check your refrigerator upon arrival – it should be set at a medium temperature. If the refrigerator is turned to a high setting, the humidity will cause the coils to freeze up, which prevents cool air from reaching the refrigerator compartment while the freezer remains cold. If this should happen, please set the unit to a medium setting and allow time to defrost and stabilize.

Please do not leave the windows or doors open. It causes moisture/humidity issues inside the unit and your air conditioner to freeze up and quit working. If this happens, it will take about 24 hours before it will begin working again, which means you will not be enjoying a good night’s sleep.

OCCUPANCY

Occupancy is strictly limited to the number stated in the unit description. The only exception is an infant sleeping in a crib. We reserve the right to cancel any reservation made under false pretenses, for groups exceeding the occupancy of the house or other legal reasons.

SUBSTITUTIONS

If a home is made unavailable due to damage or change of ownership, we will attempt to locate comparable substitute accommodations. If no suitable substitute can be located, all deposits and payments shall be refunded.

MANDATORY EVACUATIONS

Late summer and fall is hurricane season. Having a storm threaten your vacation is a possibility, but a very rare occasion. In the event the State orders a mandatory evacuation of the area due to natural disasters including but not limited to, hurricanes, floods, or tornadoes, guests must vacate the premises immediately. Unless Travel Insurance has been purchased, there will be no reimbursement for a mandatory evacuation.


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Taking pride in our properties means ensuring each and every unit is clean and ready on time every time. Using the latest technologies, every process is streamlined so you get the most out of your vacation.

 

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